Hosting Refunds Policy
At WebDev we are committed to providing a service of exceptional quality and reliability. In the event you are not satisfied with your order, this document explains our refund policy.
Prior to ordering, to help ensure that our hosting service meets your requirements, please refer to our hosting plan details for comprehensive information on all features offered under each hosting plan. To help you make the right decision, you can also contact a customer service representative to discuss your Web hosting needs.
Cancelling hosting plans
You can cancel your hosting plan at any time prior to the next billing period by contacting us. Please note that a billing period already paid for will not be partially refunded (the hosting account will remain active until the end of the current billing period after cancellation), subject to this refund policy and applicable laws. If you pre-paid for multiple billing periods in advance, the remaining portion for unused billing periods will be refunded upon cancellation.
Upon cancellation, we will send you a cancellation confirmation email. Please do not consider your hosting account cancelled until you receive this email.
The standard billing period is monthly - commencing from the day you first ordered the hosting plan and renewing every month thereafter until cancelled. For example, if you ordered a hosting account on the 16th, your billing period will be from the 16th to 15th of each month after that until cancelled. Other billing periods may apply to you, depending on what hosting plan you purchased and your hosting agreement with us - please contact us if you would like further information about the billing period that applies to you.
Hosting orders first made more than 30 days ago
At WebDev we want you to be completely satisfied with your hosting plan. If you are not, we encourage you to contact us and we will promptly try to rectify the issue to your complete satisfaction.
As with refunds in general, we ask that you please choose carefully before making your purchase, as we do not normally give refunds on hosting plans already payed for if you simply change your mind or make a wrong selection.
If you are entitled to a refund, you can choose between a refund, exchange or we may attempt to correct the problem for you.
In the event you would like to cancel your hosting plan or request a refund/exchange under our refund policy, please contact us.